Quality Assurance for Over-the- Phone Interpretation Services
How You Can Trust Every Word Outstanding customer service leads to exceptional customer experience and high satisfaction scores. But how can you be sure your OPI vendor provides this each time one of your community members speaks to an interpreter representing your organization? You also want assurance that your vendor will provide you with attentive […]
Perfecting Global Communication Across Industries with Reliable Over-the-Phone Interpretation (OPI) Technology
In an increasingly multicultural society, language barriers can be an issue. A popular solution to this issue is Over-the-phone interpretation (OPI), a fast, convenient and cost-effective way to communicate with customers, members or clients who don’t speak the same language, especially in time-sensitive situations where visual cues aren’t necessary. OPI services are commonly employed to […]
Striking the Perfect Quality-Price Balance With Outsourced Phone Interpretation: Tips for Language Provider Selection
Over-the-phone Interpretation (OPI) services are a great way to overcome language barriers and ensure that each customer, patient, and citizen has access to equivalent information no matter what language they speak. As a simple-to-access, convenient solution, Outsourced Phone Interpretation is helpful for day-to-day situations, quick consultations, and any other scenarios requiring immediate language service access […]
Raising the Bar: Why Standards of Practice Matter in Healthcare Interpretation
In a medical setting, clarity is not just helpful. It is essential. When lives and health outcomes are on the line, everyone deserves to be heard and understood in their own language. That is why professional healthcare interpreters follow a clearly defined set of Standards of Practice. These standards ensure every interaction meets the highest […]
Current Language Access Legislation and What It Means for Healthcare Language Access Programs
Learn how current language access legislation is pushing healthcare organizations toward more formal, measurable, and operationally mature language access programs.
How Healthcare Organizations Can Build a Successful Language Access Program (LAP)
Strengthen your healthcare language access program with BIG’s maturity framework for scalable, measurable, and compliant language services.
Hospitals & Payors
TRUSTED HEALTHCARE SERVICES End-to-End Language Access Solutions for Healthcare BIG Language Solutions helps healthcare organizations streamline language access and accessible communications with solutions built around compliance, efficiency, and support. From translations and interpretation to alternate formats and operational workflows, we help reduce complexity with one trusted partner. Get started today Request a quote Simplify Language […]
Early Access Program
EARLY ACCESS PROGRAM Explore What’s Next in Language Access BIG Language Solutions is inviting select organizations to join our Early Access Program for new and evolving language access technologies, including LanguageNow™, Real-Time AI Interpreter, and Epic Self-Serve. Apply Today FEATURED SOLUTIONS Explore the Solutions Available Through Early Access From AI-powered translation and real-time interpretation to […]
Health Payors and Plans
WORKING TOGETHER End-to-End Language Access Solutions for Healthcare BIG Language Solutions helps healthcare organizations streamline language access and accessible communications with solutions built around compliance, efficiency, and member support. From translations and interpretation to alternate formats and operational workflows, we help reduce complexity with one trusted partner. Get started today Request a quote Simplify Language […]
Hospital Systems and Providers
TRUSTED HEALTHCARE SERVICES End-to-End Language Access Solutions for Healthcare BIG Language Solutions helps healthcare organizations streamline language access and accessible communications with solutions built around compliance, efficiency, and support. From translations and interpretation to alternate formats and operational workflows, we help reduce complexity with one trusted partner. Get started today Request a quote Simplify Language […]