SERVICES > TRANSLATION > LANGUAGE ACCESS
Breaking Language
Barriers with Seamless Language Access
Language access is essential in healthcare, but many organizations struggle to create reliable, compliant, and efficient programs. BIG Language Solutions helps you bridge the gap with expert support and technology-driven solutions.
Why Choose BIG Language Solutions?
Making Language Access Simple,
Scalable, and Compliant
At BIG Language Solutions, we make it easy for healthcare organizations to provide seamless language access. With deep industry expertise and technology-driven solutions, we help you build, improve, and scale your language access program.
Experience and Expertise
With over four decades of experience in healthcare, we understand the challenges your organization faces. Our linguists are trained in medical terminology and understand the impact of communicating in the patient’s preferred language on outcomes and customer experience, helping you to communicate effectively with patients with LEP.
Speed and Reliability
We know healthcare moves fast, and so do we. Our language access services are designed to give you real-time access to interpreters and rapid translations, so you can provide the best possible care without delays.
Custom Language Access Consulting Solutions
Every organization is different. We create solutions that blend human expertise with cutting-edge technology to ensure compliance, efficiency, and a seamless experience for both providers and patients
Compliance Confidence
Navigating complex regulations can be overwhelming. We help you stay compliant with CMS Final Rule, Section 1557, ADA, and other language access laws and policies while minimizing risk.
Let’s Build Your Language Access Program Together
Contact BIG Language Solutions today to see how we can help you create a language access program that is reliable, compliant, and scalable.
Working with BIG
Helping You Provide Accessible, Equitable Care
scalable language access program that improves patient outcomes and experience.
Round-the-Clock, Rapid Translation Support at Scale
When speed matters, LanguageExpress™ ensures patients receive critical communications in their preferred language on time and under budget.
- Same-day translations delivered in hours
- 300+ languages to cover your diverse patient base
- Automated workflows to save time and money
- ADA-compliant formats including braille, large print, and audio
- In-house print and mail services
Over-the-Phone and Video Remote Interpretation (OPI & VRI)
Access professional interpreters 24/7 in over 300 languages, including ASL.
- Connect to an interpreter in 20 seconds, on average
- Over 95% fill rate for requests
- Seamless integration into your existing systems
Alternate Formats and 508 Compliance
BIG provides accessible language solutions to meet compliance requirements and ensure inclusivity.
- Large print, braille, and screen-reader-friendly digital documents
- ADA and Section 508-compliant formatting
- Multi-channel distribution for easy access
Tech-Enabled Workflows & Automation
Optimize your language access program with automated workflows that enhance both translation and interpretation efficiency and quality.
- Faster, cost-effective translations with machine translation plus human post-editing for accuracy
- Automated PHI redaction and QA to ensure compliance in medical documents
- Smart call routing and scheduling for on-demand and scheduled interpretation
- AI-powered monitoring for continuous quality assurance in all interpretations
Centralized Language Access Management
Simplify language access with an all-in-one solution.
- One trusted partner for all language services
- Integrated workflows for translation, interpretation, and alternate formats
- Predictable costs with scalable services that grow with your organization
How We Do It
Fast, Reliable, & Fully Compliant Language Access Solutions
With BIG Language Solutions, you never have to compromise on speed, quality, or compliance. We remove language barriers so you can focus on patient care.
Get Your Language Access
Plan Started Without Delays
We understand healthcare inside and out. Our industry expertise and fast onboarding process ensure rapid access to the language support you need.
Accuracy, Compliance,
and Cost Control
Our HIPAA and HITRUST-compliant workflows ensure 100% on-time delivery and a 99%+ accuracy rate, keeping you fully compliant with CMS Final Rule, ADA, and language access legislation.
Custom Language Solutions
That Fit Your Needs
From LanguageExpress™ for rapid translation to InterpVault™ for streamlined interpretation, we build custom integrations and workflows to optimize your language access program.
"Quality is much better than our previous provider. There is no background noise when interacting with the interpreters, they are all extremely professional. Having the ability to have a direct line set up has made the staff very happy as it helps connect the calls much faster than our previous provider. ”
Regina lzmaylova
CFO, Mattapan Community Health Center
Translation & Interpretation Technology
Custom Language Access Solutions Built for You
BIG Language Solutions combines cutting-edge translation and interpretation technology with expert human support to streamline language access. With InterpVault™ and LanguageExpress™, we help organizations eliminate language barriers with speed, security, and compliance.
LanguageExpress™ – Fast, Compliant, and Scalable Translations
Member-ready translations in hours, not days, helping payors and other healthcare organizations meet growing regulatory demands while reaching more stakeholders in their preferred language.
InterpVault™ – Your Secure, Real-Time Interpretation Portal
Our complete interpretation management platform that provides instant access to professional interpreters, real-time reporting, and a system designed for effortless integration.
Custom Integrations
Scalable solutions integrate with EHRs, telehealth, and portals to streamline compliance, enhance trust, and improve patient outcomes.
Certifications & Memberships
BIG Language Solutions’ Professional Certifications & Memberships
FEATURED
Industry Insights
Language Access for Healthcare Leaders
LANGUAGE ACCESS GUIDE How to Build a Better Language Access Program: A Guide for Healthcare Leaders Effective communication is essential in healthcare, yet language barriers
Top 8 Ways to Stretch Your Language Access Budget
With language access requirements and needs changing all the time and budgets getting even tighter, increasing spending on language access isn’t an option. However, spending
How We Handle Massive Volumes of Customer Communications with LanguageExpress™
How do you translate thousands of documents quickly and accurately without breaking compliance rules and without drowning in detail and manual work? Companies in regulated
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See how BIG can work for your business
Need expert language access solutions for your business?
From translation and interpretation to alternate formats and global compliance, we’ve got you covered.
Contact us today to see the difference BIG Language Solutions can make.
