Insights
Read our expert insights to understand industry trends shaping the future of translation, interpretation, and language solutions. Our valuable perspectives help businesses navigate communication in any language, with confidence.
Industry Insights
LANGUAGE ACCESS GUIDE How to Build a Better Language Access Program: A Guide for Healthcare Leaders Effective communication is essential...
AI, Automation, and the Future of Language Services: A Conversation with Dan Nelson
Global enterprises of all types have long struggled to provide language services quickly and accurately enough to those who need
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How BIG Language Solutions is Redefining Translation Quality with AI-Enhanced MTPE and Custom Language Models
Some days it seems like Artificial Intelligence has already taken over the world. Ranging from driver-assistance to interactive virtual tour
How We Handle Massive Volumes of Customer Communications with LanguageExpress™
How do you translate thousands of documents quickly and accurately without breaking compliance rules and without drowning in detail and
Quality Assurance for Over-the- Phone Interpretation Services
How You Can Trust Every Word Outstanding customer service leads to exceptional customer experience and high satisfaction scores. But how
How to Choose High-Quality Interpreters for Community Health Settings
There are 3 foundational reasons why providing non-native English speakers with interpretation support is so critical in community health: To
Why Your Healthcare Organization Needs a Language Services Partner for Language Access
1 in 5 Americans speak a language other than English at home—which means they may not understand critical healthcare conversations
How to Improve Customer Service, Outcomes, and Satisfaction with Language Access
Imagine struggling to understand the conversations that matter most: with your doctor, your attorney, or your child’s teacher. This is
5 Reasons Why Google Translate is a Terrible Solution for Doctors
Good communication is the foundation of effective medical diagnosis, treatment, and prevention. Yet providers are also under tremendous time pressure,
Why Interpreter Ethical Guidelines Matter and How BIG Language Solutions Guarantees Compliance
Imagine a courtroom where a non-English-speaking defendant is on trial. If the interpreter is not neutral and inaccurately translates key
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