Insights
Read our expert insights to understand industry trends shaping the future of translation, interpretation, and language solutions. Our valuable perspectives help businesses navigate communication in any language, with confidence.
Industry Insights
Language Access for Healthcare Leaders
LANGUAGE ACCESS GUIDE How to Build a Better Language Access Program: A Guide for Healthcare Leaders Effective communication is essential in healthcare, yet language barriers
AI, Automation, and the Future of Language Services: A Conversation with Dan Nelson
Global enterprises of all types have long struggled to provide language services quickly and accurately enough to those who need them, without overstretching tight budgets.
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How to Improve Customer Service, Outcomes, and Satisfaction with Language Access
Imagine struggling to understand the conversations that matter most: with your doctor, your attorney, or your child’s teacher. This is a daily reality for over
5 Reasons Why Google Translate is a Terrible Solution for Doctors
Good communication is the foundation of effective medical diagnosis, treatment, and prevention. Yet providers are also under tremendous time pressure, and getting an interpreter or
Why Interpreter Ethical Guidelines Matter and How BIG Language Solutions Guarantees Compliance
Imagine a courtroom where a non-English-speaking defendant is on trial. If the interpreter is not neutral and inaccurately translates key witness testimonies—maybe due to personal
How to Know When You Need to Switch OPI Vendors (and How We Make It Easy)
Effective communication shouldn’t be a struggle, especially in high-stakes settings like government, healthcare, and education. However, getting essential information on phone calls can be challenging
Improving Lives with Language Access: What Healthcare Payors and Providers Should Know About CMS Final Rule
If you are a payor, provider, or insurer in the Medicare Advantage network, you’re already under significant pressure to provide preferred language materials for your
Perfecting Global Communication Across Industries with Reliable Over-the-Phone Interpretation (OPI) Technology
In an increasingly multicultural society, language barriers can be an issue. A popular solution to this issue is Over-the-phone interpretation (OPI), a fast, convenient and
Striking the Perfect Quality-Price Balance With Outsourced Phone Interpretation: Tips for Language Provider Selection
Over-the-phone Interpretation (OPI) services are a great way to overcome language barriers and ensure that each customer, patient, and citizen has access to equivalent information
Unified Patent Court – Are You Opted Out?
After careful consideration, you decided not to pursue the Unitary Patent route and instead chose to validate your European patent in a number of countries
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