Round-the-Clock, Rapid Language Support at Scale.

When you need accurate, rapid translations, in each member’s language, today, choose LanguageExpress™. 
With LanguageExpress™ you get member-ready, Critical Communications delivered on your schedule, at the right price.

BIG Language Solutions’ LanguageExpress™ Capabilities:

Same-Day Translations

Luckily, LanguageExpress™ delivers member-ready translations in hours, not days.

New laws are impacting both languages and turnaround times, as payors must now communicate with more members in their preferred languages and formats–in a fraction of the time.

300+ Languages

Your members are diverse, and you need a language partner that can support your critical communications with each plan member. With a professional team of linguists who have industry-specific experience in more than 300 languages, we’ve got you covered.

Secure, Compliant, Workflows

Your process, your way. Because everyone’s being asked to do more with less, we deliver customized workflows and automations that save your stakeholders time and money.

Direct-to-Member Fulfillment

If you want to minimize time-to-member even further, choose our end-to-end fulfillment service. From composition to translation to print and fulfillment, we take care of it all!

ADA Compliant & Alternate Format

Thinking about accessibility? From large print to braille and audio, we help you maintain compliance and stay up-to-date on challenging regulatory requirements.

Speak with an expert today about customizing LanguageExpress™ for your organization's language access needs.

How Does LanguageExpress™ Benefit you?

Available 24x7x365

Holidays, weekends, or overnight: you can count on us at any time. Get the accurate translations you want, on your timeline, in the languages and formats your members require.

Compliant & Secure as Standard

Your data, and your members' data, deserve iron-clad protection. We’re accredited by HITRUST, ISO, and SOC to ensure that even the most sensitive information is kept safe.

A Partner that Knows Healthcare

Enjoy easy onboarding and comprehensive language services, plus optional end-to-end fulfillment, backed by our team of specialized linguists and 40+ years of experience in healthcare.

Savings & Efficiency Through Tech

Benefit from integrated and enhanced workflows that boost efficiency, support compliance, and deliver cost savings, supported by our robust, proprietary technology.

"You are a wonderful supplier, and we greatly value our relationship. There are always new demands from our own company or regulators that require us to seek new and innovative solutions. We will continue to work with you to help us solve for these challenges”
Associate Director,
Top 50 Healthcare Payor

A Leading Healthcare Organization is leveraging LanguageExpress™ to:

  • Comply with CMS Final Rule regulations

  • Reduce costs by 75%

  • Translate, print, and mail over 15,000 critical communications per month

  • Reduce translation turnaround times to under 6 hours

  • Manage all language combinations, prioritizing compliance around critical communications

  • Deliver print-ready, multilingual PDF files 

BIG’s family of language service providers
collectively have memberships & certifications with: