How to Improve Customer Service, Outcomes, and Satisfaction with Language Access
Imagine struggling to understand the conversations that matter most: with your doctor, your attorney, or your child’s teacher. This is a daily reality for over
When you need accurate, rapid translations, in each member’s language, today, choose LanguageExpress™.
With LanguageExpress™ you get member-ready, Critical Communications delivered on your schedule, at the right price.
Luckily, LanguageExpress™ delivers member-ready translations in hours, not days.
New laws are impacting both languages and turnaround times, as payors must now communicate with more members in their preferred languages and formats–in a fraction of the time.
Your members are diverse, and you need a language partner that can support your critical communications with each plan member. With a professional team of linguists who have industry-specific experience in more than 300 languages, we’ve got you covered.
Your process, your way. Because everyone’s being asked to do more with less, we deliver customized workflows and automations that save your stakeholders time and money.
If you want to minimize time-to-member even further, choose our end-to-end fulfillment service. From composition to translation to print and fulfillment, we take care of it all!
Thinking about accessibility? From large print to braille and audio, we help you maintain compliance and stay up-to-date on challenging regulatory requirements.
Holidays, weekends, or overnight: you can count on us at any time. Get the accurate translations you want, on your timeline, in the languages and formats your members require.
Your data, and your members' data, deserve iron-clad protection. We’re accredited by HITRUST, ISO, and SOC to ensure that even the most sensitive information is kept safe.
Enjoy easy onboarding and comprehensive language services, plus optional end-to-end fulfillment, backed by our team of specialized linguists and 40+ years of experience in healthcare.
Benefit from integrated and enhanced workflows that boost efficiency, support compliance, and deliver cost savings, supported by our robust, proprietary technology.
Comply with CMS Final Rule regulations
Reduce costs by 75%
Translate, print, and mail over 15,000 critical communications per month
Reduce translation turnaround times to under 6 hours
Manage all language combinations, prioritizing compliance around critical communications
Deliver print-ready, multilingual PDF files
Imagine struggling to understand the conversations that matter most: with your doctor, your attorney, or your child’s teacher. This is a daily reality for over
If you are a payor, provider, or insurer in the Medicare Advantage network, you’re already under significant pressure to provide preferred language materials for your
With the U.S. Health Insurance Annual Enrollment Period (AEP) is due to start again in less than six months, now is the time to start
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