SERVICES > INTERPRETATION > OVER-THE-PHONE INTERPRETATION
Over-The-Phone Interpretation Services
At BIG Language Solutions, we offer instant access to expert over-the-phone interpreters in 300+ languages—because every conversation matters. We connect you to the right interpreter in an average of 20 seconds, which ensures clear, accurate communication anytime, anywhere.
WHY CHOOSE BIG LANGUAGE SOLUTIONS?
Fast, Reliable, and Affordable Over-the-Phone Interpretation
BIG Language Solutions delivers real-time, on-demand OPI with specialized interpreters, and an average 20-second connect time. Offering a reliable and affordable solution to your interpretation needs.
InterpVault™ – Your Secure, Real-Time Interpretation Hub
Ensuring Language Accuracy on Every Call
Set Up in 24 Hours,
Connect Instantly
Our hassle-free onboarding gets you started within 24 hours, and 99.999% uptime ensures 24/7 uninterrupted access, so you have the support you need, when you need it.
300+ languages and dialects are available anytime, including Korean, Tagalog, Mandarin, Vietnamese, Somali, Cantonese, French, German, Hindi, Arabic, Russian, and Spanish.
Start Communicating Instantly
Frictionless, user-friendly connection with on-demand, real-time interpretation for
communities, stakeholders, and global teams—because every word counts.
Industry-Specific over-the-phone interpretation
Specialized OPI Services
and enterprise provide accuracy, compliance, and efficiency in every interaction.
Trusted by
Government Agencies
BIG Language Solutions is an approved NASPO ValuePoint supplier and state-contracted vendor, delivering compliant OPI services for legal proceedings, public inquiries, and emergency response.
Supporting K-12
and Education
Equitable language access is key to inclusive education. Our real-time OPI services help schools, districts, and universities connect with students, families, and staff in 300+ languages.
Emergency Response
in Seconds
In urgent situations, every second counts, and clear communication is lifesaving. Our priority 911 routing and emergency lines guarantee instant over-the-phone interpreter access, even for rare dialects.
Supporting Healthcare Providers
Effective communication improves healthcare outcomes. We provide HIPAA and HITRUST-compliant OPI services for payors, hospitals, clinics, community health, and telehealth—ensuring clear, reliable patient-provider communication.
Boosting Success for Enterprise Customers with Our Contact Centers
Strong customer engagement relies on clear communication. We offer 99.999% uptime, 300+ languages, and lightning-fast interactions, helping businesses confidently connect in their preferred language.
How We Deliver Seamless Interpretation
No Delays.
No Guesswork.
Just Instant, Reliable OPI.
BIG Language Solutions eliminates long wait times and uncertainty with expert interpreters, smart technology like our proprietary InterpVault™ interpretation management system, and predictive staffing.
Get Connected, Instantly
Record onboarding time and specific interpreter selection guarantee your business the best service available. Right on the spot, our 10,000+ specialized interpreters ensure fast, expert communication.
Our 24-hour setup gets you on the starting line at once. Your every requirement is met. Every time.
Reliable & Culturally
Accurate Interpretation
BIG provides reliable, culturally accurate over-the-phone interpretation through a combination of expert linguists, rigorous quality control, and industry-leading technology.
Tech-Enabled Quality Control
InterpVault™, our all-in-one interpretation platform, tracks calls in real-time, ensures quality, and delivers automated reports for full transparency.
“Quality is much better than our previous provider. There is no background noise when interacting with the interpreters, they are all extremely professional. Having the ability to have a direct line set up has made the staff very happy as it helps connect the calls much faster than our previous provider.”
Regina lzmaylova
CFO, Mattapan Community Health Center
Interpretation Management System
InterpVault™
Full Control, Real-Time Insights
Manage your OPI services effortlessly with InterpVault™, our all-in-one secure interpretation management system offering real-time reporting, cost tracking, and seamless API integration.
Track call usage & billing in real-time
Generate customizable reports for optimized language services
Integrate with existing systems through API connections
ACCREDITATIONS & ASSOCIATIONS
BIG Language Solutions’ Professional
Certifications & Memberships
FEATURED
Industry Insights
Quality Assurance for Over-the- Phone Interpretation Services
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CONTACT US
See how BIG can work for your business
Need expert language access solutions for your business?
From translation and interpretation to alternate formats and global compliance, we’ve got you covered.
Contact us today to see the difference BIG Language Solutions can make.
