Boost Your Customer Experience with Multilingual Support

Boost Your Customer Experience with Multilingual Support

As companies look into new ways to improve their customer experience, many have added multilingual support to serve more customers while creating brand loyalty. This is because a study from the Center for Immigration found that 67.3 million residents in the United States speak a language other than English in their homes. That is larger than the […]

Choosing a Quality Over-the-Phone Interpretation Provider

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Essential Factors to Consider in an OPI Partner Once you learn of the business benefits of using over-the-phone interpretation (OPI) services, your #1 question may be what to look for in an interpretation provider. In this well-established industry, there is a seemingly endless choice of translation and interpretation agencies, known as language service providers, around the […]

Clinical Translation

SERVICES > TRANSLATION > CLINICAL TRANSLATION Accurate & Reliable Clinical Translation Solutions Clinical research and pharmacovigilance shape global health, but success depends on clear and accurate communication. At BIG Language Solutions, we do more than translate. We collaborate with sponsors, CROs, and regulatory teams to manage complex projects, ensuring your content communicates clearly and meets […]

Industries

INDUSTRIES Language Access Solutions Customized for Your Industry Healthcare Life Sciences Government Financial Services & Insurance Legal & IP More Payors & Insurance Plans Helping Members Navigate Healthcare with Confidence. BIG Language Solutions ensures that plan materials, EOBs, and critical communications are accurately translated, making it easier for members to understand their benefits. With LanguageExpress™, […]

Services

SERVICES BIG Language Solutions’ Services Learn how our expertise, services, and custom solutions can support your organization. Interpretation Translation Patent Services Alternate Formats Over-the-Phone Interpretation (OPI) Get immediate support from professionals who guarantee that every interaction is relayed clearly and with cultural sensitivity. Explore OPI Services Video Remote Interpretation (VRI) Ideal for situations where face-to-face […]

Technology

TECHNOLOGY Innovative Technology for Smarter Language Solutions ​ BIG Language Solutions is a technology-enabled language services provider, leveraging cutting-edge tools to deliver accurate, efficient, and scalable solutions to support customer experience in every language. Get in Touch Book a Demo Secure, Reliable, Language Technology LanguageVault™ BIG’s proprietary secure, self-service platform for managing translation projects in […]

Translation

SERVICES > TRANSLATION SERVICES Translation Services Specialized translation solutions designed for highly regulated industries. We provide accurate, industry-specific translations in over 300 languages, ensuring compliance, clarity, and cultural relevance. Request a Quote Explore our Technology TRANSLATION, ANY LANGUAGE, ANY INDUSTRY Fast, Accurate, & Scalable Translation Services From large-scale projects to highly specialized translations, we provide […]

Life Sciences

INDUSTRIES > LIFE SCIENCES Your Trusted Partner for Life Science Translation We provide expert language solutions for clinical research, pharmacovigilance, and life science organizations, helping them drive positive global health outcomes. We go beyond translation, working closely with regulatory bodies, reviewers, and stakeholders. With 60 years of expertise, our linguists and project managers ensure accuracy, […]

Why Your Healthcare Organization Needs a Language Services Partner for Language Access

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1 in 5 Americans speak a language other than English at home—which means they may not understand critical healthcare conversations if those conversations are in English. How confident would you feel about a patient’s safety or the effectiveness of their care if they didn’t fully understand their diagnosis or treatment plan? Overcoming these communication barriers […]

How to Improve Customer Service, Outcomes, and Satisfaction with Language Access

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Imagine struggling to understand the conversations that matter most: with your doctor, your attorney, or your child’s teacher. This is a daily reality for over 25 million Americans with Limited English Proficiency (LEP). When communication breaks down, it’s more than just frustrating—it can impact health, legal rights, education, and access to essential services. The stakes […]