Language Access for Healthcare Leaders
LANGUAGE ACCESS GUIDE How to Build a Better Language Access Program: A Guide for Healthcare Leaders Effective communication is essential in healthcare, yet language barriers can hinder patient outcomes, satisfaction, and compliance. This comprehensive guide equips healthcare leaders with the insights and tools needed to transform their language access programs into reliable, scalable, and compliant […]
Top 8 Ways to Stretch Your Language Access Budget
With language access requirements and needs changing all the time and budgets getting even tighter, increasing spending on language access isn’t an option. However, spending smarter is—and we’re here to help you figure that out. Technology and a clear plan focused on top priorities can help you stretch your budget while maintaining quality and ensuring […]
How We Handle Massive Volumes of Customer Communications with LanguageExpress™
How do you translate thousands of documents quickly and accurately without breaking compliance rules and without drowning in detail and manual work? Companies in regulated industries, like healthcare payors, face this challenge daily. Payors, for instance, must provide members with clear, multilingual communications such as Explanation of Benefits (EOBs) and appeals letters, on tight deadlines […]
Why Your Healthcare Organization Needs a Language Services Partner for Language Access
1 in 5 Americans speak a language other than English at home—which means they may not understand critical healthcare conversations if those conversations are in English. How confident would you feel about a patient’s safety or the effectiveness of their care if they didn’t fully understand their diagnosis or treatment plan? Overcoming these communication barriers […]
The Top 5 eLearning Platforms for Multi-language Content
Deciding on an eLearning platform for Multi-language Content can be challenging unless you know exactly what you are looking at. Whether you are looking for a simple, easy-to-use platform for designing microlearning modules, a high-end forum with sophisticated translation and optimization options, or a savvy platform with video recording and editing for creators for a […]
Regulated Industries: Understanding Their Unique Language Challenges
Translating content can pose significant risks for companies operating in regulated industries such as law, financial services, healthcare, insurance, and manufacturing. Even a small translation error can bring serious consequences, ranging from health and safety issues for consumers to financial and reputational damage for businesses. Growing globalization and rising multilingualism in the U.S. necessitate the […]
Big Language Solutions Acquires USD 27.5m OPI Provider, Language Link
Big Language Solutions (BIG) has acquired Language Link, the latest in a series of deals that sees BIG executing on its buy-and-build strategy. It follows the acquisition of US healthcare specialist ISI in September 2020 and language service provider Protranslating in June 2019. Jeff Brink, CEO of BIG, said the deal closed on April 30, 2021. He told Slator, “We expect […]
The Patient Experience Gap Guide
The Patient Experience Gap Guide Download Now document.addEventListener(“adobe_dc_view_sdk.ready”, function(){ var adobeDCView = new AdobeDC.View({clientId: “ed8a3c281e244eccb84106bb0287b7ba”, divId: “adobe-dc-view”}); adobeDCView.previewFile({ content:{location: {url: “https://biglanguage.com/wp-content/uploads/2025/04/BIG_Financial-Report-Translations_10.pdf”}}, metaData:{fileName: “BIG_Financial Report_ Translations_10”} }, {embedMode: “IN_LINE”}); });
Braille Production: What to Know Before You Choose a Vendor
Learn why in-house braille production helps regulated organizations improve accessibility, protect sensitive data, meet deadlines, and maintain quality.
BIG’s Approach to Excellence in AI Interpretation
AI interpretation sounds so simple: someone speaks, the system translates, the other person hears it in their language. Organizations already trust AI for text translation every day, so it is easy to assume the same level of readiness applies to live conversation. Tools like Apple’s Live Translation make it seem so easy. And yet it […]