Why Interpreter Ethical Guidelines Matter and How BIG Language Solutions Guarantees Compliance

Imagine a courtroom where a non-English-speaking defendant is on trial. If the interpreter is not neutral and inaccurately translates key witness testimonies—maybe due to personal bias or lack of precision—the defendant may misunderstand critical evidence presented against them. This miscommunication could lead to poor outcomes during the trial, such as giving an ill-advised testimony or […]
How to Know When You Need to Switch OPI Vendors (and How We Make It Easy)

Effective communication shouldn’t be a struggle, especially in high-stakes settings like government, healthcare, and education. However, getting essential information on phone calls can be challenging for the many people who speak English as a second language. Ideally, the over-the-phone interpretation (OPI) experience should be smooth and efficient for your customers, just like calling in as […]
Improving Lives with Language Access: What Healthcare Payors and Providers Should Know About CMS Final Rule

If you are a payor, provider, or insurer in the Medicare Advantage network, you’re already under significant pressure to provide preferred language materials for your community members with Limited English Proficiency (LEP). Recent regulatory updates have intensified this pressure. As you may know, the Centers for Medicare & Medicaid Services (CMS) unveiled the 2024 Medicare Advantage (MA) […]
5 Reasons Why Legal Translation Needs Professionals

Legal document translation is vital for businesses that work with people who use different languages. Legal translations may be necessary for reasons such as being approved for a local business license, being allowed to merge one business with another, or bringing in an employee from another world. In addition, individuals may need contracts, academic transcripts, […]
What is Court Interpreting?

Court interpreting basics Court interpretation is a service provided by a court-certified interpreter trained to interpret between English and one or more foreign languages. Interpreters work with several different individuals in the court system, communicating directly with the individual they’re working with and providing a necessary line of communication between them and other court representatives. […]
Interesting Facts About American Sign Language (ASL)

Getting to Know American Sign Language American Sign Language, also known as ASL, is a form of communication that contains a complete vocabulary and grammar but is expressed through physical movements of the hands and arms rather than speech. ASL offers an option for deaf, hearing-impaired, and hearing individuals to communicate with each other. In […]
How my Government Agency can get Started with Translation

Professional translation helps government agencies overcome language and cultural barriers to ensure effective communication with all language speakers within a population. Begin your translation journey today with our step-by-step guide to getting started. Why Does My Government Agency Need Translation Services? There are many advantages to translating governmental information. For a start, it will help […]
Regulated Industries: Understanding Their Unique Language Challenges

Translating content can pose significant risks for companies operating in regulated industries such as law, financial services, healthcare, insurance, and manufacturing. Even a small translation error can bring serious consequences, ranging from health and safety issues for consumers to financial and reputational damage for businesses. Growing globalization and rising multilingualism in the U.S. necessitate the […]
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