Perfecting Global Communication Across Industries with Reliable Over-the-Phone Interpretation (OPI) Technology

In an increasingly multicultural society, language barriers can be an issue. A popular solution to this issue is Over-the-phone interpretation (OPI), a fast, convenient and cost-effective way to communicate with customers, members or clients who don’t speak the same language, especially in time-sensitive situations where visual cues aren’t necessary. OPI services are commonly employed to […]
Striking the Perfect Quality-Price Balance With Outsourced Phone Interpretation: Tips for Language Provider Selection

Over-the-phone Interpretation (OPI) services are a great way to overcome language barriers and ensure that each customer, patient, and citizen has access to equivalent information no matter what language they speak. As a simple-to-access, convenient solution, Outsourced Phone Interpretation is helpful for day-to-day situations, quick consultations, and any other scenarios requiring immediate language service access […]
Raising the Bar: Why Standards of Practice Matter in Healthcare Interpretation

In a medical setting, clarity is not just helpful. It is essential. When lives and health outcomes are on the line, everyone deserves to be heard and understood in their own language. That is why professional healthcare interpreters follow a clearly defined set of Standards of Practice. These standards ensure every interaction meets the highest […]
How We’re Using AI to Make Interpreter QA Smarter, Faster, and More Scalable

Discover how AI-powered QA helps BIG improve interpreter performance with broader coverage, smarter insights, and real-time oversight.
YSL
FOR THE YVES SAINT LAURENT TEAM Exploring Agentic Intelligence, Together Within our Intelligent Business Operations (IBO) framework, agentic AI is where we see the most meaningful opportunity to support your team. It goes well beyond basic automation by understanding tasks, planning thoughtfully, and coordinating work across systems, always with human oversight at every important decision […]
4 Common Misconceptions About Offshore Linguists and How They Might Be Holding You Back

Geography shouldn’t limit quality in language access. Relying solely on in-country interpreters can restrict availability and delay service. By tapping into a global pool, you gain access to more qualified linguists, faster connections, and broader expertise, while still meeting the highest standards for security, compliance, and accuracy.
Security & Compliance
Why teams trust BIG Secure. Certified. Built for regulated industries. We help organizations that operate in regulated, high-stakes environments communicate securely and confidently in any language. Every process we follow is built on a foundation of security, quality, and accountability. People Experts you can count on to uphold compliance, protect your data, and deliver with precision How we deliver […]
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BIG LANGUAGE SOLUTIONS Trust Every Word™ We make it easy for organizations to trust every word they communicate, no matter the language or format. Whether you’re in healthcare, government, education, or other regulated industries, your translations and interpretations will be delivered by experts in your industry, exactly when and how you need it. Get Started […]
Auto Club Group
SIGN UP TODAY OPI for Auto Club Group Connect to live, professional interpreters 24/7 Our secure, easy-to-use platform makes it quick and simple to connect with interpreters in 300+ languages. Our solution ensures accurate, reliable, and timely communication whenever and wherever you need it. Sign up today, and make multilingual communication easier with your stakeholders. […]
Beyond the Web: Making Every Customer Touchpoint Accessible Under the EU Directive

As of June 28, 2025, the EU Accessibility Directive expanded digital accessibility requirements for financial institutions beyond websites to every customer touchpoint. Apps, ATMs, payment terminals, and multilingual communications must now be accessible, clear, and compliant. Learn what the directive covers, where risks arise, and how BIG Language Solutions helps ensure every interaction meets both regulatory and customer expectations.