LANGUAGE ACCESS GUIDE

How to Build a Better Language Access Program: A Guide for Healthcare Leaders

Effective communication is essential in healthcare, yet language barriers can hinder patient outcomes, satisfaction, and compliance. This comprehensive guide equips healthcare leaders with the insights and tools needed to transform their language access programs into reliable, scalable, and compliant systems—ensuring better care and improved operational efficiency.
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TAKE AWAYS

Inside this guide, you’ll discover:

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The benefits of a mature language access program​

Understand how integrating language services into your operations can reduce compliance risks, cut costs, and improve patient outcomes​

How to build a better language access program: A playbook
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The 10 components of a successful language access program​

Explore actionable steps to optimize your services, from comprehensive training to advanced technology solutions​

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Current legislation impacting language access in healthcare​

Get up to speed on the latest regulations, including the CMS and HHS 2024 Final Rules​

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How to assess your program’s maturity​

Learn the five levels of maturity in language access programs and how to identify where your organization stands​

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Tips to optimize your language access plan​

Build a roadmap that ensures compliance, efficiency, and satisfaction for all stakeholders​

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How BIG Language Solutions can help​

Discover why healthcare leaders trust BIG for fast, reliable, and compliant language access services tailored to their unique needs​

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If you’re ready to improve your language access program, we’d love to work with you. Get in touch with
our team of experts, and we’ll show you the difference BIG Language Solutions can make.