How Payors and Health Systems Can Meet CMS’s 7-Day Deadline with a Smarter Translation Workflow
Starting Jan 1, 2026, CMS cuts prior authorization timelines to 7 days. Learn how payors and health systems can deliver translated, audit-ready member notices on time by bringing translation into the workflow. We show how LanguageNow™ and LanguageExpress™ combine speed, security, and traceability to meet the rule, and protect compliance and member experience.
Language Access Isn’t Optional. It’s a Health Equity Imperative for Open Enrollment
Clear communication is essential during open enrollment, especially for members with limited English proficiency. Learn how translation, interpretation, and accessible formats support equity, reduce risk, and ensure every member can make informed decisions about their care.
How Interpretation Improves Patient Experience in Healthcare
When patients and providers don’t speak the same language, the quality of care can suffer. Misunderstandings can delay diagnoses, confuse treatment plans, and lead to poor health outcomes. That’s where professional interpretation makes all the difference. Interpretation in healthcare isn’t just about translating words, it’s about building trust, reducing stress, and ensuring that every patient […]
Four ways to be ready for increasing language diversity in your community health clinic
America’s population is changing—and so are the languages we speak. In fact, according to a recent study from the Brookings Institute, Hispanics and other non-English-speaking groups will make up nearly half of the U.S. population by the year 2030. Take a walk through spaces in your local community, and you’re increasingly likely to hear fast-growing […]
Rolling out Neural Machine Translation? Here are Four Keys to Success
Neural Machine Translation (NMT) remains the gold standard for high-volume, high-quality translation (especially in regulated industries) while LLMs show promise but still require careful testing and fine-tuning. Learn how BIG combines the best of both to deliver secure, scalable, and accurate translation solutions. Learn how BIG combines the best of both to deliver secure, scalable, and accurate translation solutions.
Why NMT Still Leads: Smarter, Faster, and Safer Translation in the Age of AI
NMT remains the top choice for fast, accurate, and secure translation. As content demands grow, more organizations are turning to machine translation to keep up. This guide answers key questions about NMT, when to use it, and how it compares to tools like Large Language Models—plus why custom NMT is still the safest bet for regulated industries
What is Section 508 Compliance?
When communicating with federal agencies, there are a variety of laws and regulations that have been established over the last few decades to enforce equality and accessibility of information to all individuals, whether they were clients, patients, or employees. With the introduction and then further use of technology and the subsequent digitization of data, regulations […]
The 5 Main Types of Interpretation Services and How They Are Shifting in an AI-Powered World
Explore the five main interpretations modes (consecutive, simultaneous, whisper, VRI, and OPI) and see where hybrid AI-human models boost speed, accuracy, and customer experience without sacrificing cultural nuance.
Protected Health Information (PHI): A Document’s Journey to Translation
What is PHI and how does ISI ensure compliance? Compliance with Federal and State regulations concerning Protected Health Information (PHI) is a top priority at ISI Language Solutions. We routinely process translation requests containing abundant and varied PHI for our healthcare industry clients. This often includes ID cards issued outside the United States, patient reports from overseas […]
What is Section 1557 Compliance?
Among the many layers of the Affordable Care Act (ACA) was the provision known as Section 1557. While companies generally strive to not be discriminatory in the access they offer to healthcare patients, this law offers clear guidance for companies to ensure that they always offer equal care to the people they serve, regardless of […]