Health Insurers: You Can Rely on Us to Speak Your Patient's Language

Language should not be an obstacle to providing quality healthcare

No industry has arguably felt more stress, growth, and uncertainty over recent years than the health insurance industry. For decades, we have helped leading insurers and health plans increase member enrollment and reduce expenses in non-English and limited-English proficient target markets by offering customized language access services. We are proud to be a trusted language services provider for the largest healthcare organizations in the U.S. and Canada. We deliver interpretation (spoken) and translation (written) services to healthcare providers to help caregivers and patients in their critical moments of need.

We empower our customers to grow member enrollment by delivering cost-effective language solutions for new member enrollment, member services, and claims processing. We apply our in-depth understanding of the regulatory requirements of our customers and proprietary systems, technologies, and processes to help customers grow their businesses while meeting regulatory and compliance milestones. In addition, we understand the unique calendar-driven challenges of open enrollment and have developed flexibility in resource allocation and staffing to meet the most difficult of time-driven challenges.

We are a Health Information Trust Alliance (HITRUST) and ISO 2001:2015-certified language solutions specialist, ensuring data security and integrity when dealing with personal health information (PHI), compliance with regulatory requirements, and efficient processes while maximizing understanding in provider/patient communications.

Speak with an expert about your​ Health Insurance needs today!

Our advanced capabilities for Health Insurance include:
Translation
Connect Your Brand to a Global Audience With Our Fully Customizable Services
Consecutive/Over-the-phone interpreting (OPI)
Any Industry, Any Subject Matter, You Can Trust Us to Get It Right the First Time
Video Remote Interpretation (VRI)
Broadcast-Quality Video Remote Interpretation (VRI) in a Wide Range of Languages

Here to serve your specific needs:

We blend exacting quality control and secure technology with superior service.
Trusted by the largest healthcare organizations in the U.S. and Canada.
HITRUST and ISO-certified for PHI data security, integrity, and confidentiality.

End-to-end capabilities

BIG Language Solutions expertly navigates the complex nature of language services for our customers so they can achieve global success. Through our portfolio, we customize and deliver language services in more than 300 languages and dialects. Whatever your language requirements, BIG gets it right from the start while ensuring a seamless user experience. We connect your brand with a global audience, by crafting the right cultural fit for your brand’s voice — delivering your peace of mind solution, no matter your language needs.

Insurance
Insurers: You can deliver a high-quality member experience in every language
Education
Education: Because Comprehension Is Key to Learning for Every Student
Manufacturing
Because Accuracy Reigns Supreme in Manufacturing Translations
Medical & Healthcare
Where accuracy and confidentiality define lives
Life Sciences
Your One-stop Resource for Life Science Translation and Localization
Government
We Speak the Languages That Will Help Your Government Organization to Serve
Financial Services
Regulatory Expertise and Linguistic Accuracy Are Paramount to Financial Services
Intellectual Property & Legal
IP & Legal: Support for When Confidentiality and Deadlines Hang in the Balance

Speak with an expert about your​ Health Insurance needs today!

3424 Peachtree Road NE
Suite 2060
Atlanta, GA 30326

+1 404.500.4251

[email protected]

Secure. Unified. Effective.

Our family of companies includes BIG IP, ISI Language Solutions, Protranslating, Language Link, DWL, and Lawlinguists, bringing over 160 years of combined expertise with offices in 29 locations worldwide. Through our portfolio, we customize and deliver language services in more than 300 languages and dialects.

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