How many emails or Slack pings does it take your team to get one document translated? If you have to stop and count, the answer is “too many.” Every message in that chain is a manual step slowing down the delivery of content to your multilingual audience.
What you want is multilingual content that goes out quickly and accurately, in every language your audience needs, without anyone shepherding files between inboxes.
The fix is to connect translation to the systems your team already uses, so the files never leave them. A translation application programming interface (API) can automate manual steps and save time. It can also keep content in sync on its own, pushing new material out for translation and pulling it back as it changes. Here’s how we use this technology to keep translation from slowing your team down.
From File Transfer to Connected Workflows
When translation is integrated into your systems, your team can request jobs from the tools they already work in, and rules you set send it to the right workflow. You get finished translations back where you need them, ready to publish or send. And, through a dashboard, you can see where every job stands without emailing anyone to ask.
This approach makes it possible to scale a content pipeline in ways that manual routing never could. For example, a single product update might need 30 languages across a website, a help center, and a mobile app. Instead of assembling 30 files and chasing 30 replies, your team sends the content once as a package and lets the integrated systems distribute it.
What Translation APIs Can Do for Your Team
For most organizations, moving to a connected setup pays off quickly. Your team stops moving files by hand, so content ships faster and nothing stalls in an inbox. They get to stop making notes to check up on the translation process. You get visibility into every job through a dashboard, and your terminology stays consistent no matter how much you publish, because every job pulls from the same approved glossary. The setup is designed to scale with your volume.
Here is what that looks like in a few common situations.
In healthcare, a team can set patient and member communications to translate through secure workflows automatically. A benefits notice that used to wait on a coordinator exporting the file and emailing a vendor now reaches the member in their language in hours instead of days.
A web team can build translation into its CMS, so a campaign launches in every market on the same day rather than going live in English first and adding other languages later.
Learning and development teams can do the same with their training modules. When the source course changes, every language version updates with it, so every region stays up to date.
For a regulated business, routing all content through one workflow means every document uses the same approved terminology, and the system logs each change. When an audit comes, you pull a report that shows exactly what changed and when.
No matter your industry, we fit your processes rather than forcing you into ours. Connecting translation to your systems is meant to be easy on your side, so getting started never turns into another IT project you have to staff.
How We Connect Translation to Your Systems
We can build translation into the systems your enterprise already runs on. That includes:
- Custom, API-driven integrations shaped to your stack
- Content management and digital publishing platforms
- E-learning and training platforms
- Healthcare and electronic health record (EHR) communication workflows
- Compliance and financial services content workflows
- Enterprise content repositories and document systems
We do this with three platforms, each suited to a different need. You can use one or all three, and they work together. We help you find the right combination for the way you work.
LanguageVault®
LanguageVault® is a secure management platform for all of your translation needs. It gives you one place to request, track, and receive translations, and its open APIs connect to your content management system (CMS), translation management system (TMS), and other business applications. It also keeps your approved terms and applies them to every job, so every translation uses the same wording. You decide the steps each job moves through, who has access, how much machine translation to apply, and how long to keep the data.
LanguageExpress™
LanguageExpress™ handles high-volume, repetitive content on a tight clock. It combines machine translation with human oversight to turn around large jobs in hours, in more than 300 languages, and it integrates with your systems to automate the repetitive steps. When a health plan needs thousands of member letters translated and formatted the same day, this is the workflow for that.
LanguageNow™
LanguageNow™ delivers high-quality instant translation right when you need it. It uses custom neural machine translation (NMT) engines and connects through a REST API and secure webhooks, so your team can translate directly inside tools like an Electronic Health Record (EHR) or Translation Management System (TMS). When a translation needs an extra layer of review, a linguist post-edits the output. It covers 49 language pairs, all inside LanguageVault’s secure environment.
Managing the Risks of Connected Translation
Connecting translation to your systems raises fair questions, especially in regulated industries.
Here are some of the potential risks:
- Content moving automatically between platforms can expose protected health information (PHI) or personally identifiable information (PII).
- A rushed setup might push a machine translation out before anyone reviews it.
- Your team loses control of terminology across thousands of documents.
- Some public translation tools train their engines on the text you submit.
At BIG Language Solutions, we’ve taken measures to counteract each of these risks. We think about PHI and PII in everything we do, from patient records to financial documents. Our platforms hold ISO 27001, SOC 2 Type II, HIPAA, and HITRUST credentials, and we never use your content to train generic engines. Quality estimation flags any translation that falls below the threshold you set, so nothing reaches your audience unchecked.
When a translation needs a human, it goes to a linguist with real expertise in your field. A patent filing, a benefits notice, and a financial disclosure each call for someone who understands the terminology and what rides on getting it right. We can help you decide where automation should end and review should begin.
Join the Most Mature Enterprises Moving Past Manual Translation Workflows
More enterprises now run translation this way, with language services connected to the tools their teams use daily. The ones that move first spend less time chasing files and more time reaching the people they serve.
Your organization can be one of them. We’ll meet you inside your current systems and build the integration around how your team already works.
Get in touch to see how connected translation fits your workflows.
