Improving Lives with Language Access: What Healthcare Payors and Providers Should Know About CMS Final Rule
If you are a payor, provider, or insurer in the Medicare Advantage network, you’re already under significant pressure to provide preferred language materials for your community members with Limited English Proficiency (LEP). Recent regulatory updates have intensified this pressure. As you may know, the Centers for Medicare & Medicaid Services (CMS) unveiled the 2024 Medicare Advantage (MA) […]
Perfecting Global Communication Across Industries with Reliable Over-the-Phone Interpretation (OPI) Technology
In an increasingly multicultural society, language barriers can be an issue. A popular solution to this issue is Over-the-phone interpretation (OPI), a fast, convenient and cost-effective way to communicate with customers, members or clients who don’t speak the same language, especially in time-sensitive situations where visual cues aren’t necessary. OPI services are commonly employed to […]
Striking the Perfect Quality-Price Balance With Outsourced Phone Interpretation: Tips for Language Provider Selection
Over-the-phone Interpretation (OPI) services are a great way to overcome language barriers and ensure that each customer, patient, and citizen has access to equivalent information no matter what language they speak. As a simple-to-access, convenient solution, Outsourced Phone Interpretation is helpful for day-to-day situations, quick consultations, and any other scenarios requiring immediate language service access […]
Unified Patent Court – Are You Opted Out?
After careful consideration, you decided not to pursue the Unitary Patent route and instead chose to validate your European patent in a number of countries for which you could have selected for Unitary Patent. It is important, however, to note that if you do not Opt Out, your European patent will still fall under the […]
Raising the Bar: Why Standards of Practice Matter in Healthcare Interpretation
In a medical setting, clarity is not just helpful. It is essential. When lives and health outcomes are on the line, everyone deserves to be heard and understood in their own language. That is why professional healthcare interpreters follow a clearly defined set of Standards of Practice. These standards ensure every interaction meets the highest […]
The Top 5 eLearning Platforms for Multi-language Content
Deciding on an eLearning platform for Multi-language Content can be challenging unless you know exactly what you are looking at. Whether you are looking for a simple, easy-to-use platform for designing microlearning modules, a high-end forum with sophisticated translation and optimization options, or a savvy platform with video recording and editing for creators for a […]
Globalization vs. Localization: What’s the Difference?
You’ve probably heard globalization and localization talked about alongside one another. You’ve probably even listened to these terms misused when discussing translation and other language services. But while these services may have similar and related functions for an international business, critical differences must be understood when creating content, especially website content, that serves global markets. […]
What is Court Interpreting?
Court interpreting basics Court interpretation is a service provided by a court-certified interpreter trained to interpret between English and one or more foreign languages. Interpreters work with several different individuals in the court system, communicating directly with the individual they’re working with and providing a necessary line of communication between them and other court representatives. […]
Interesting Facts About American Sign Language (ASL)
Getting to Know American Sign Language American Sign Language, also known as ASL, is a form of communication that contains a complete vocabulary and grammar but is expressed through physical movements of the hands and arms rather than speech. ASL offers an option for deaf, hearing-impaired, and hearing individuals to communicate with each other. In […]
What Section 508 Compliance Means for Your Business
In 1998, Congress amended the 1973 Rehabilitation Act to include Section 508 to eliminate barriers in information technology, create new opportunities available for people with disabilities, and encourage the development of technologies to help achieve these goals. It requires federal agencies and departments to develop, acquire, maintain and use the information and communications technology that […]
