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Language is more than words

It connects people, builds trust, and creates opportunities. It makes businesses stronger, communities more inclusive, and life-saving information accessible when it matters most.

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At BIG Language Solutions, we don’t just provide translation and interpretation services, we ensure that communication happens clearly, accurately, and in the way people need it.

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Since 2019, we’ve been on a mission to redefine language services with a combination of technology, expertise, and a deep commitment to our customers.

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We work in settings where communication is critical, from hospitals and courtrooms to financial institutions, corporations, and government agencies.   

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Whether it’s a patient receiving care, a company expanding into new markets, or a 911 call where every second counts, our job is to remove language barriers so that people can understand each other without hesitation, without confusion, and without compromise.

What We Do

Our teams operate across four continents, delivering end-to-end language solutions tailored to each industry’s unique needs. We provide translation, interpretation, and multilingual communication tools that help organizations operate smoothly in a global, multilingual world.

Every industry has different challenges, and every organization has its own way of working. That’s why we don’t believe in a one-size-fits-all approach. Instead, we collaborate with our customers to design solutions that work for them. Whether that means streamlining multilingual workflows, improving efficiency, or ensuring compliance with industry regulations.

We’ve also embraced the latest advancements in language technology to meet growing demand, combining the power of AI with the expertise of skilled linguists. This balance of innovation and human insight allows us to provide fast, cost-effective, and high-quality language services without sacrificing accuracy or care.

Why It Matters

When communication breaks down, it creates real consequences. A misunderstanding in a medical setting could impact patient care

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A poorly translated contract could cost a business millions. A lack of language access in an emergency could mean the difference between life and death.

We understand the weight of this responsibility, which is why we’re committed to getting it right the first time, every time.

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More than just service providers, we see ourselves as partners in communication. Our teams work closely with customers to develop language solutions that don’t just solve problems but create better experiences for employees, clients, and communities.

Where We’re Headed​

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BIG Language Solutions has grown from a bold idea into a trusted global provider, but we’re just getting started.

The way people communicate is evolving, and we’re evolving with it. Our vision is to make language access effortless, integrating seamlessly into healthcare, business, legal, and public service environments so that no one is left out of the conversation. As industries change and technology advances, we will continue investing in the tools, expertise, and people needed to meet the demands of tomorrow.

Every word matters.
Every conversation matters.
And we’re here to make sure they’re understood.

OUR MISSION

Mission, Vision, and Values

Mission

Delivering innovative language solutions that exceed our customers’ expectations

Vision

A global leader of tech-enabled solutions that connect our customers with the communities and cultures they serve.

Values

At BIG, our global team embodies these values every single day. In every interaction.

 

We are:
• Flexible Problem Solvers – partnering with our customers to create the right solution, exactly when they need them.
• Trust Builders – acting ethically, transparently, and with integrity to develop strong, lasting relationships.
• Innovation Leaders – embracing technology and fresh ideas to drive change that supports our customers’ success.

• Goal Getters – results-driven and accountable, we’ll take the initiative and turn objectives into outcomes.
• Diverse & Inclusive – celebrating different perspectives to foster a culture where everyone feels valued, respected, and empowered to contribute for the greater benefit of the communities around us.

Above all, we’re easy to work with.

Leadership

Introducing BIG’s Leadership Team

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Dave Perlman

CEO

Dave Perlman

Dave is a results-driven global executive with over 22 years of experience in technology, cybersecurity, energy, supply chain, and enterprise software. He has led large-scale transformation initiatives at General Electric, Dell Technologies, Secureworks, Brambles Ltd, and Rubicon Technologies, driving revenue growth and operational success. As CEO of BIG Language Solutions, Dave focuses on expanding BIG’s expertise in regulated industries, investing in technology, and delivering high-quality language solutions to clients worldwide.
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Michael Bearden

Chief Customer Officer

Michael Bearden

Michael brings nearly 20 years of leadership experience and a passion for language and cross-cultural communication. As Chief Customer Officer, he leads a global team dedicated to helping organizations optimize language-related spending and accelerate speed-to-market. Focused on customer success, he develops tailored strategies and fosters collaboration to ensure BIG’s language solutions align with client goals. His expertise in problem-solving and strategic growth makes him a trusted partner in multilingual communication.
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Varun Goyal

Chief Operating Officer

Varun Goyal

Varun is a strategic leader and Chief Operating Officer at BIG Language Solutions, bringing 14 years of experience in senior management and private equity-backed organizations. He drives operational excellence, supporting critical decisions, growth, and transformation. Varun oversees Human Resources, Finance, Strategy, and Business Excellence, ensuring alignment with BIG’s vision. With a strong track record in optimizing operations and fostering collaboration, he empowers teams to exceed expectations and deliver exceptional results.
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Dan Nelson

Chief Technology Officer

Dan Nelson

Dan joined Language Link in 2006 as a Software Engineer and Business Analyst, designing and developing its Translation and Interpretation Management Systems. He later held leadership roles in IT, operations, and strategy, driving technology innovation and customer success. Now, as Chief Technology Officer at BIG Language Solutions, Dan leads a world-class team delivering interpretation and translation services worldwide. With 23 years of experience across industries, he brings deep expertise in business technology and operational efficiency.
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Colin Klevan

Senior Vice President, Customer Success

Colin Klevan

With nearly 15 years in the language industry, Colin has built strong relationships with customers, colleagues, and partners while fostering teams that collaborate effectively to meet business goals. His deep industry knowledge comes from hands-on experience, giving him unique insight into language services. Through open communication and a solutions-driven mindset, Colin plays a key role in BIG Language Solutions’ growth, helping to expand its impact and reach within the language solutions space.
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Sarah Gamble

Vice President, Account Management

Sarah Gamble

Sarah leads BIG Language Solutions’ Account Management team, driving growth and delivering trusted, high-quality interpretation services. She is committed to exceeding customer expectations while providing cost-effective language solutions. Passionate about the intersection of technology and human expertise, Sarah is excited to see how innovation continues to shape the future of language services.
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Szilvia Szalai

Szilvia Szalai

Senior Vice President, LanguageExpress™ Operations

Szilvia Szalai

With over 17 years in the language services industry, Szilvia has a deep understanding of complex, end-to-end processes, allowing her to design cutting-edge solutions for clients. She fosters seamless collaboration across teams and departments, creating a cohesive and efficient work environment. Her passion for language services and attentiveness to both team members and clients make her an invaluable leader at BIG Language Solutions.
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Brett Hyatt

Brett Hyatt

Vice President, Client Solutions

Brett Hyatt

A veteran of the translation industry since 2001, Brett has played a key role in its ongoing transformation. She has supported clients across virtually every sector, managing localization projects of all kinds. From initial onboarding to project completion, Brett’s decades of hands-on experience and thoughtful communication ensure a white-glove, client-centered experience.
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Courtnee Barrette

Vice President, Vendor Services

Courtnee Barrette

With 12 years in the language industry, Courtnee has a sharp focus on process optimization and problem-solving. As VP of Vendor Services, she oversees vendor relationships and ensures seamless operations. Courtnee excels at fostering strong partnerships and driving collaboration between internal teams and external vendors, helping BIG Language Solutions deliver consistent, high-quality service.
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Anna Valsamaki

Senior Vice President, Translation Operations

Anna Valsamaki

Anna began her career 18 years ago as a translator before transitioning into project management and operational leadership. Now leading operations teams across APAC, EMEA, and the US, she is known for her expertise in process optimization and problem-solving. With an unwavering focus on client satisfaction, Anna drives operational excellence and ensures optimal outcomes across global teams.
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Donna Moore

Senior Vice President, Marketing

Donna Moore

With 20 years in marketing and experience in the localization industry since 2019, Donna brings deep expertise in B2B marketing. Starting as an SEO specialist in 2004, she has led growth-focused, high-performing teams across agencies and corporations. Donna’s strategies and campaigns put the customer first, ensuring BIG Language Solutions’ messaging assures clients that they’ll get the support they need to communicate effectively with multilingual audiences.
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