Breaking Language Barriers
Language Access Services
Language access is a cornerstone of quality healthcare, but many organizations struggle to implement reliable, compliant, and efficient programs. BIG Language Solutions partners with you to break language barriers with expert language access support and tech-enabled translation, interpretation, and alternate format workflows and solutions.
Why Work With
BIG Language Solutions?
Experience & Expertise
With over four decades of experience in healthcare, we understand the unique challenges of your industry. Our linguists are trained in medical terminology and regulatory standards, delivering accuracy in every interaction.
Tailored Solutions
We don’t believe in one-size-fits-all. By partnering with us, we’ll build a solution that’s customized to your needs and combines the benefits of technology and humans the solutions we build to ensure compliance, efficiency, and ultimately the satisfaction of your patients and members.
Speed & Reliability
Our services are designed for healthcare’s fast-paced environment, providing quick access to interpreters and translations without sacrificing quality.
Compliance Confidence
Leveraging our industry experience, we help you navigate complex regulations with ease, reducing risks and giving you peace of mind.
What our clients think about working with us
“You are a wonderful supplier, and we greatly value our relationship. There are always new demands from our own company or regulators that require us to seek new and innovative solutions. We will continue to work with you to help us solve for these challenges.”
Associate Director
Top 20 Healthcare Payor
How BIG Language Solutions Can Help
At BIG Language Solutions, we make it easy for healthcare organizations to provide reliable, compliant, and cost-effective language support. With expertise in developing technology-led solutions for healthcare, we deliver everything you need to build, improve, and scale your language access program.
Over-the-Phone and Video Remote Interpretation (OPI and VRI)
Access professional interpreters 24/7/365 in over 300 languages, including American Sign Language (ASL). Our services ensure real-time, accurate communication for critical moments, whether in person, over the phone, or via video.
- Connect to interpreters in 20 seconds.
- Over 95% fill rate.
- Seamless integration into your existing systems.
Round-the-Clock, Rapid Translation Support at Scale
When accurate, rapid translations are essential, LanguageExpress™ delivers. Ensure your members receive critical communications in their preferred language—on time and within budget.
- Same-day translations delivered in hours to meet urgent needs and tight deadlines.
- Support for 300+ languages to cover your diverse member base.
- Customized workflows and automation to streamline operations, saving your team time and money.
- Accessible formats like braille, large print, and audio help you stay compliant and inclusive.
- Standard healthcare document translation services can support non-urgent needs such as intake forms, post-procedure instructions, and patient education forms.
Tech-Enabled Workflows & Automation
BIG Language Solutions optimizes your language access program with tech-enabled solutions that streamline workflows, improve quality, and scale with your needs.
Translation
- Faster, cheaper, and quality maintained by human post editing.
- Automated PHI redaction and QA processes.
Interpretation
- Smart call routing and scheduling systems for interpreters.
- Tech-enabled continuous QA program.
Centralized Language Access Management
Simplify the management of your language services by consolidating everything with a single trusted partner.
- One point of contact for all your language needs.
- Integrated workflows for interpretation, translation, alternate formats, and print and fulfilment.
- Predictable costs and scalable services as your organization grows.
Let’s Build Your Language Access Program Together
program into a reliable, compliant, and scalable system.
ACCREDITATIONS & ASSOCIATIONS
BIG Language Solutions’ Professional
Certifications & Memberships
FEATURED
Industry Insights
Language Access for Healthcare Leaders
LANGUAGE ACCESS GUIDE How to Build a Better Language Access Program: A Guide for Healthcare Leaders Effective communication is essential in healthcare, yet language barriers
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Read the full interview to learn how BIG IP helps you Trust Every Word.
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