Where accuracy and timeliness are crucial for success

Fly, drive, cruise, or lodge, we deliver over-the-phone interpretation (OPI) to enable your reservation call centers to support your international guests and visitors promptly and effectively.

We serve travel & hospitality companies with on-point OPI services that are accurate and cost-effective in even the most complex and challenging situations. Our multilingual services cover more than 300 languages and are available 24/7 to empower your reservation call center to deliver support in all the languages your customers speak.

We understand the importance of time frames within the travel & hospitality industry, and our extensive experience enables us to quickly navigate the process to deliver fast and accurate interpreting services. We can save you time and money through a quick connection to interpreters for your reservation call center, as well as providing high-quality translations of all materials, including websites.

Our scalable and cost-effective services will help your call center agents better support your non-English-speaking callers while improving responsiveness and turnaround time. Our complementary translation services will enable you to effectively deliver customer communications of all types, from answers to Frequently Asked Questions (FAQs), chatbot scripts, guidelines, how-to’s, and so much more.

Speak with an expert about your​ Travel & Hospitality needs today!

Our advanced capabilities for Travel & Hospitality include:
Connect Your Brand to a Global Audience With Our Fully Customizable Services
Expand Your Messaging and Voice Into New Cultures, Regions, and Ways of Thinking
Video Remote Interpretation (VRI)
Broadcast-Quality Video Remote Interpretation (VRI) in a Wide Range of Languages

Here to serve your specific needs:

Flexible and scalable services for travel & hospitality companies of all sizes.
24/7 access to interpretation in more than 300 languages and dialects.
Prompt and effective support designed to save you time and money.

End-to-end capabilities

BIG Language Solutions expertly navigates the complex nature of language services for our customers so they can achieve global success. Through our portfolio, we customize and deliver language services in more than 300 languages and dialects. Whatever your language requirements, BIG gets it right from the start while ensuring a seamless user experience. We connect your brand with a global audience, by crafting the right cultural fit for your brand’s voice — delivering your peace of mind solution, no matter your language needs.

Contact Centers
Contact Centers: You Can Trust Us to Speak Your Customer's Language
Meetings & Events
From planning to showtime, we have you covered
Market Research
Market Research: Where Communications Are Expertly and Rapidly Handled
Marketing & Public Relations
Where cultural nuances are essential to engagement
Media & Entertainment
Where your creative meets our cultural expertise
Consumer Products & Retail
Where cultural sensitivity and creativity converge

Speak with an expert about your​ Travel & Hospitality needs today!