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How to Build a Better Language Access Program: A Guide for Healthcare Leaders
Effective communication is essential in healthcare, yet language barriers can hinder patient outcomes, satisfaction, and compliance. This comprehensive guide equips healthcare leaders with the insights and tools needed to transform their language access programs into reliable, scalable, and compliant systems—ensuring better care and improved operational efficiency.
Inside this guide, you’ll discover:
The benefits of a mature language access program
Understand how integrating language services into your operations can reduce compliance risks, cut costs, and improve patient outcomes
Current legislation impacting language access in healthcare
Get up to speed on the latest regulations, including the CMS and HHS 2024 Final Rules
How to assess your program’s maturity
Learn the five levels of maturity in language access programs and how to identify where your organization stands
The 10 components of a successful language access program
Explore actionable steps to optimize your services, from comprehensive training to advanced technology solutions
Tips to optimize your language access plan
Build a roadmap that ensures compliance, efficiency, and satisfaction for all stakeholders
How BIG Language Solutions can help
Discover why healthcare leaders trust BIG for fast, reliable, and compliant language access services tailored to their unique needs
