About Us

Tim Moorcroft is an energetic leader with more than 20 years of experience in both global operations and sales. His breadth of knowledge provides him a unique insight into the challenges organizations face, and creative solutions to solve them. Having spent the last decade in the language services space covering legal, litigation and IP, Tim is regarded as one of the foremost experts in the field.

Based in Madrid, Spain, Tim leads sales and client relationships for BIG IP & Legal Solutions, driving the company’s vision to help clients reimagine their next generation of language services. Tim has extensive experience heading up international teams. Early in his career, he worked as a telecommunications engineering manager with the British Army’s Royal Corps of Signals, serving for nearly 12 years. Tim holds an MBA from The Open University in the UK and it was during his studies that he found his passion for innovation and change management.

Roxanne Le brings more than 10 years of management experience in the translation and intellectual property space. Her focus is on building lean operational infrastructures, implementing and managing best translation quality control practices, and driving efficiency and operational performance. In addition to training and managing BIG IP’s global operations teams, she also serves as the liaison between customers, operations, and sales.

Roxanne works closely with companies to find creative and innovative ways to make their filing and translation process more efficient. Her attention to detail and precise oversight of BIG IP’s operations has led to long-term customer satisfaction and retention. Roxanne earned a Bachelor of Engineering (B.E.) in Engineering Management from Stevens Institute of Technology.

Lauren Vega joined Protranslating in 2011 as HR Business Partner, supporting the company and employees around the globe. In 2020, Lauren joined BIG Language Solutions as part of its acquisition of Protranslating and now harmonizes human resource needs across all BIG companies. Beyond the in-house HR responsibilities, Lauren and her team also manage BIG’s global vendor network with over 7000 qualified members across 6 continents and dozens of countries. Managing teams across cultures and time zones is at the foundation of BIG and provides for a follow the sun model with round the clock production. 

Lauren holds a Bachelor’s Degree in Mass Communications and a Master’s Degree in Human Resources Management, and is passionate about continuously exploring new ways to make a difference within the organization.

With more than 15 years of experience in operations, quality assurance, and compliance, Agnes Piriou works to ensure the entire BIG Language organization is aligned with the guidelines and regulations of the global language services industry. She has been part of the Protranslating family since 2006 and involved in many different areas within the company. In her current role, she oversees implementing and maintaining certifications as well as creating and optimizing processes and procedures.

Agnes has gained international business experience throughout her career. When paired with her specialized skillset, it allows her to efficiently keep the BIG Language family of companies in good standing. She studied in France earning Professional Studies Certificate in Accounting and Administration at Lycee Japy in Lyon. Agnes also attended Ecole Internationale Tunon in Geneva earning a Baccalaureate +1 in Administration and Tourism.

Luis has been a leader in the language space for 20 years overseeing strategic direction and growth for several highly successful language service providers. He serves as COO of BIG Language Solutions and BIG IP. As president of Protranslating, he directs its vision for driving efficiency, building a long-term sustainable business, and satisfying the personal and professional goals of the company’s stakeholders.

He has navigated the dramatic shift within the language industry over the past two decades and led his companies to adopt new technologies and business processes recognized as industry best practices. Luis holds a BSBA in Finance and International Business from Georgetown University’s McDonough School of Business, and an MBA from the University of Miami.

Dave Perlman is a results-driven finance executive with nearly 20 years of international finance experience across several industries, including IT, cybersecurity, enterprise software, and engineering. He has held leadership roles at General Electric, Dell Technologies, Secureworks, and Brambles Ltd, and is an expert in fair and transparent pricing practices.

Dave holds a BS degree in Management from Rensselaer Polytechnic Institute and an MBA from the McCombs School of Business at the University of Texas, Austin. He is also a graduate of General Electric’s Financial Management Program (FMP) and Dell’s Global Finance Executive Leadership Program (GFEP).

Joe Mischler has built, integrated, and transformed high-performing teams globally for publicly-traded and private-equity backed companies for over 20 years. His approach of implementing emerging best practices and client insight has consistently led to the convergence of revenue acquisition, world-class customer experience, and remarkable client retention.

Joe holds a BS degree from Belmont Abbey College in Distribution Management with a concentration in logistics and industrial engineering. He is a graduate of ADP’s Global Executive Leadership Program, holds a certificate in Human Relations from the John’s Hopkins University, and certificates in finance and marketing from Harvard Business School’s Executive Program.

Jeff Brink is an entrepreneurial executive known for leadership, strategic thinking, and innovation. Over the last 25 years, he has successfully launched and built leading companies in the language services sector in the U.S. and Europe, including Brink International and United Language Group. He is recognized in the industry for pioneering innovative technologies and establishing exceptionally high standards for quality and service.

Jeff has extensive M&A and fundraising experience and was the architect of BIG’s buy-and-build model. Additionally, Jeff has led technology and service companies outside of the language industry and served as director on numerous boards. Jeff holds a BA degree in Business Management from Concordia University.